AWS and Truora join forces to redefine user interaction and digital identity.

Driving Transformation: Truora and AWS Combine Strengths to grow the impact of its solutions in the region

Truora is excited to announce its partnership with Amazon Web Services (AWS), a global leader in cloud computing. This collaboration is intended to leverage the reach of Truora's innovative platform, allowing companies to acquire, connect, engage, and retain users securely and efficiently.

Truora presents an all-in-one platform that allows companies to fully automate interactions with their users. From digitizing acquisition, validating user identity, and signing documents digitally to automating interactions with your users such as collections, product marketing, objection handling, personalized support, and more.

Our partnership with AWS means more than just a technical integration; it's a testament to our dedication to providing seamless experiences for our clients. With Truora now available on the AWS Marketplace, customers can access our products with unprecedented simplicity, making integration into their workflows a plug-and-play reality.

Furthermore, by aligning with AWS's rigorous security and regulatory standards, we're able to offer our customers the assurance that comes with being part of the AWS network. Especially crucial for financial institutions seeking trusted partners in the ever-evolving landscape of compliance and security.

Together with AWS, we're excited to empower businesses with the tools they need to navigate the complexities of today's digital environment confidently. This partnership is a testament to our shared commitment to innovation, security, and customer-centric solutions.

"We're thrilled to announce our partnership with AWS, a game-changer for Truora and our customers. By integrating with AWS, we're simplifying access to our solutions on the Marketplace, reducing procurement time, and enhancing credibility, especially for financial institutions. This collaboration underscores our commitment to seamless experiences and security, empowering businesses to thrive in today's digital landscape"

Maite Muniz

Co-Founder y CPO de Truora.

"As CTO of Truora, I am excited about how our partnership with AWS will help us reach new levels of innovation and efficiency. This collaboration will bring direct benefits to our customers and will allow us to deliver our solutions even faster"

David Cuadrado

Co-Founder y CTO de Truora

Currently, some of the most requested use cases are related to:

  • Identity validation: Automate and simplify the identity validation of your users, to be sure that they are who they say they are in the most efficient way.

  • Discovery: Marketing campaigns via WhatsApp. These campaigns have shown 60% higher conversion than campaigns via traditional channels such as email and SMS. . 

  • Sales: Sales experience is driven by a conversational flow, where the lead is qualified by the chatbot using AI and closed by an agent in WhatsApp.

  • Support: Always-on support, giving users real-time answers to their most frequent questions real-time (order status, return information, general inquiries).

  • Retention: Personalized outreach campaigns or updates based on previous user behavior.

  • Electronic signature: Collect signatures in a simple and agile way. Save time, paper, and money, all of this with legal validity..

By merging the knowledge and resources of Truora and AWS, the aspiration is to provide advantages to an even wider scope of businesses in different industries and geographies.

About Truora:
Truora is a leading technology company focused on providing innovative communication solutions. Truora empowers businesses to enhance user engagement, streamline communication processes, and build stronger customer relationships.

About AWS:
Amazon Web Services (AWS) is the most widely adopted and comprehensive cloud globally, offering more than 200 comprehensive data center services globally. Millions of customers, including the fastest-growing startups, largest companies, and leading government agencies, use AWS to reduce costs, increase agility, and innovate faster.

About the Business Partnership:
The AWS Partner Network has 130,000 partners in more than 200 countries*. AWS Partners help you innovate, accelerate your transition to the cloud, and take full advantage of the breadth and depth of Amazon Web Services (AWS). AWS Partners have the knowledge and a strong technical team, proven experience, and proven success among their customers to help them deliver greater business value across all industries or use cases.

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María Camila Soleibe
Head of Public Affairs

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