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Phone & Email Intelligence

Learn about the risks behind every phone call and email

Identify impersonation, repeat offenses, and signs of fraud by comparing your users against real-time anti-fraud intelligence.

  • Check Icon Phone signals
  • Check Icon Email signals
  • Check Icon Risk engine
USER CONTACT SIGNALS
Live Processing
PHONE +57 300 123 4567
EMAIL user@truora.ai
SIGNALS EXTRACTION:
Country · CO
Carrier · Valid
Type · Mobile
Domain · Active
Disposable · No
Reputation · High
Identity signals detected
LOW RISK

Don't just settle for “valid” or “invalid”

A phone number or email address can reveal much more than just whether they exist. Analyze their characteristics and associated signals to better understand who is behind a user and detect risky behavior.

FEATURE 01 Phone intelligence

Discover what lies behind a phone number

Analyze phone-associated information to identify characteristics such as country, carrier, line type, and other network signals.

PHONE: +57 300 123 4567
Country Code Colombia (+57)
Carrier Telefónica Movistar
Line Type Mobile (Non-VOIP)
Risk Indicator Low Risk Signal
FEATURE 02 Email intelligence

Evaluate the quality and risk of an email

Analyze email-associated information to verify domain validity, detect disposable services, and assess sender reputation.

EMAIL: user@domain.com
Domain Validity Valid MX Records
Disposable Domain False (Persistent Domain)
Domain Reputation High Reputation
Risk Indicator Low Risk Signal

* Available features and signals may vary by country, network operator, and data provider.

Early prevention

Identify risk indicators before approving a user

Cross-reference phone and email information with your business rules to detect suspicious registrations, reduce fraud attempts, and decide when to proceed, validate, or halt a process.

Paso 1
Instant Assessment

Detect

Find signals that aren't obvious at first glance. Identify phone, email, and domain characteristics that may indicate a higher risk.

Paso 2
Customizable rules

Decide

Turn signals into decisions. Use the information gathered to inform your rules for approval, manual review, or blocking.

Paso 3
Adaptive Friction

Take action

Aplica el nivel de control adecuado. No todos los usuarios necesitan la misma fricción. Usa las señales para definir cuándo pedir una validación adicional.

More signals. Less unnecessary friction.

Use Phone & Email Intelligence to tailor your controls to each user's risk level and maintain a seamless onboarding experience.

Trusted user
Phone Signals: ✓ Normal Mobile
Email Signals: ✓ Valid Domain

Sufficient initial trust level. Continue the registration process with minimal friction.

FAST-TRACK
Alert signal
Phone Signals: ⚠ VOIP Number
Email Signals: ✓ Valid Domain

Minor inconsistency detected. Request an additional validation step (document or selfie).

REQUEST EXTRA VALIDATION
High risk
Phone Signals: ⚠ VOIP / Temp
Email Signals: ⚠ Disposable Mail

Multiple risk factors combined. Stop registration or refer to technical review.

BLOCK / REVIEW

Convert the document into a biometric reference

When you combine document validation with biometric verification, Truora can use the face extracted from the document as a reference to verify the person's identity during the facial verification process.

Integracion API

Unified API

Query phone and email attributes in a single HTTP call with an ultra-fast response.

Configura

Structured Attributes

Receive normalized and standardized responses ready to be processed by your decision engine.

Integracion SDK y Web

Flexible Rules

Adjust tolerance thresholds according to the risk level of your industry (Fintech, Mobility, E-commerce).

>_ POST /v1/truface/verify
JSON RESPONSE

Build an identity with more cues

Combine phone and email with document verification, biometrics, and anti-fraud intelligence to gain a more comprehensive and accurate view of the user.

Document
Validacion de Documento
Is it real?
Biometrics
Biometria y prueba de vida
Is he who he claims to be?
Successful validation
Identidad verificada por truora
Verified identity
Phone
Validacion por telefono
Does it belong to the user?
Email
Validacion por correo
Is this valid?
Document
Validacion de Documento
Is it real?
Biometrics
Biometria y prueba de vida
Is he who he claims to be?
Successful validation
Identidad verificada por truora
Verified identity
Phone
Validacion por telefono
Does it belong to the user?
Email
Validacion por correo
Is this valid?

Ensure security and trust: automate your onboarding and validation in LATAM.

Iso 27001
Iso 27017
iso 27018
IEC 30107-3 LEVEL 1
IEC 30107-3 LEVEL 2
nist
ISO 19989
Partner-AWS Truora

Get to know your users better before trusting them

Combine phone and email intelligence with other Digital Identity signals to make faster and more accurate decisions.

Talk to sales
Preguntas frecuentes

Resuelve tus dudas sobre

Conoce cómo optimizar tus procesos de firma, garantizar la validez legal de tus documentos y escalar tu operación.

Validacion de identidad con Truora

¿Cómo se garantiza la validez legal de las firmas?

Cumplimos con las normativas locales e internacionales como PAdES, ESIGN y eIDAS. Cada documento firmado incluye un sello de tiempo y trazabilidad criptográfica para asegurar la integridad total y respaldo legal en auditorías.